Privacy Policy

Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from https://kenseiforge.com (the “Site”).

Data Controller

Kensei Forge is operated by MGLM Inc., a company incorporated in Canada and operating internationally for Australian customers. For privacy matters, MGLM Inc. acts as the data controller responsible for your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Personal Information Collected

When you visit the Site, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and some cookies installed on your device. As you browse, we also collect information about the pages or products you view, the websites or search terms that referred you to the Site, and your interactions with it. This automatically collected data is referred to as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies
  • Log files
  • Web beacons, tags, and pixels

When we mention “Personal Information” in this Privacy Policy, it includes both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to process orders placed on the Site (including payment processing, arranging shipment, and providing invoices or confirmations). We also use Order Information to:

  • Communicate with you
  • Assess potential fraud or security risks
  • Provide you with information or marketing aligned with your interests

We use Device Information (including IP address) to detect potential fraud and to improve and optimise our Site. This may include analytics on browsing behaviour and the performance of advertising campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your data as described above. For example, we use Google Analytics to understand customer behaviour on the Site. Learn more about how Google uses your data here: Google Privacy Policy. You can opt out of Google Analytics here: Google Analytics Opt-out.

We may also disclose your information to comply with legal obligations, respond to lawful requests, or protect our rights.

Targeted Advertising

We may use your Personal Information to deliver targeted advertisements or marketing communications that we believe may interest you. You can opt out of targeted advertising using:

You can also opt out via the Digital Advertising Alliance portal: optout.aboutads.info.

Do Not Track

We do not modify our data collection or usage practices when we receive a “Do Not Track” signal from your browser.

Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), you have the right to:

  • Access the personal information we hold about you
  • Request correction of your personal information
  • Make a privacy complaint and receive a response

If you are located in the European Economic Area, you may also have additional rights under the GDPR, including the rights to deletion, portability, and restriction of processing. Requests can be submitted to us using the contact details below.

You may also contact the Office of the Australian Information Commissioner (OAIC) for further information about privacy rights or to lodge a complaint.

Data Retention

When you place an order on the Site, we retain your Order Information for up to seven (7) years to comply with Australian tax and accounting obligations, unless you request earlier deletion where legally permissible.

International Data Transfers

Your personal data may be transferred outside of Australia for processing, including to Canada and the United States. We take reasonable steps to ensure that any overseas recipients handle your information in accordance with applicable privacy laws.

Changes

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

For questions, requests, or complaints regarding this Privacy Policy, please contact us at contact@kenseiforge.com.